Team Dysfunctions (Lencioni)

Overcoming team dysfunctions

Group of young student friends with hands on stack showing international unity.


Increasing the focus on team results by gradually converting our dysfunctions into teamwork competences.



Even if we get along well, the collaboration can sometimes cause problems. What is the difference between working together… and collaborating? What can get in the way of a good collaboration and what can we do about it? With Patrick Lencioni’s teamwork model, you put your finger on the sore spot and engage your team to take action.



Patrick Lencioni explains how his five dysfunctions get in the way of good teamwork and what you can do about it.

To Work

A dialog worksheet is available for this method. This worksheet helps a team spark a discussion about team maturity and discover which frustrations of teamwork deserve attention. Both Tuckman’s growth stages emerge as a scorecard per team member to determine which parts of Lencioni’s team model deserve the first and most attention.

To prepare:

  1. Place the dialogue worksheet on a table for the team members to sit around.
  2. At step 1 place the manual for working with a worksheet.
  3. At step 5, place the collaboration scorecards.
  4. Make sure each team member has a marker.

Read the manual for working with a worksheet if you have not worked with a worksheet before.

Go through the worksheet step by step, with the team members taking turns reading out and facilitating a step.


Patrick Lencioni describes the teamwork model in his book, The 5 Dysfunctions of a Team.

You find a description of this model in section 2.4 Collaboratively Improve Collaboration in our book Connective Teamwork (EN, NL). The book helps you set your team in motion with a practical 5-step plan and 20 teamwork techniques. This technique is described in more detail in section 7.4 Teamwork.

You can learn more about and practice this technique in our Connective Team Coach Training Course.

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